Resident Resources
See below for a list of frequently asked questions and other helpful resources.
Pay My Rent
Your Resident Account offers the ability to make rental payments 24 hours a day, 7 days a week. Be sure to take advantage of the Auto Pay feature!
Landscaping Responsibilities
Find helpful information here regarding your landscaping responsibilities.
Severe Weather
Resources and information to help you prepare for severe weather.
Submit a Maintenance Request
Maintenance requests may be submitted 24 hours a day, 7 days a week online in your Resident Account or if you’re on the go use the mobile app!
Lease Renewals
Efficiently review any available lease renewal offers by logging into your Resident Account.
Rental Assistance
My New Rental and its partners care about the financial well being of their residents. Check here for rental hardship and assistance programs.
Maintenance Tips
Some common things that happen are can be easy fixes. Click here to see some helpful quick tips and DIY tricks for your home.
Rental History Verification
If you are moving into a new home and you need Rental History Verification from My New Rental, please fill out a request form here and we will get back to you in 2-3 business days.
Can’t Login to My Resident Account
If you are having trouble logging into your Resident Account, submit a request form here and we will reset your account.